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OnePlus Smartphones Cannot Stream HD Videos, Company Says Fix Is Coming

OnePlus Smartphones Cannot Stream HD Videos, Company Says Fix Is Coming

The streaming of media content on such platforms is limited to only standard definition (SD) resolution.

This surprising revelation comes after a user posted on the official OnePlus 5T forum that the phone does not have Widevine L1 Certification, which is required to be able to access HD content from DRM protected websites including Netflix, Amazon Prime, and the likes. This issue came to light when a user by the name of whatthefunk pointed it out on an OnePlus Forum.

Owners of OnePlus' all-new bezel-less 5T flagship have discovered that the phone is unable to stream HD video from numerous streaming services, including Netflix, Amazon Prime Video, and Google Play Movies. To be specific, this isn't a OnePlus exclusive problem, there are other devices at the similar price tag which doesn't support anything beyond Level 3 either.

One user wrote that the handset doesn't now have support for Widevine level 1 DRM, which most devices need for streaming videos.

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The guys over at The Verge have confirmed that the content streamed on the handset in Amazon Prime Video and Netflix is SD content and not HD.

A future update for the 5T will enable Widevine Level 1, but did not elaborate on why it was omitted from the start.
The OnePlus 5T is now available for Rs 32,999, which is the same price of OnePlus 5. There is no time frame given for this update though. OnePlus has issued a statement to The Verge confirming they will be fixing this issue, though it has not explained why they did not add such a crucial feature in the first place.

The OnePlus 5T has a 6-inch, 1080p display and a powerful Snapdragon 835 processor paired with at least 6GB of RAM, so it is certainly capable of supporting high-definition video streams.


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